Customer Ratings & Reviews for CRW Insurance & Financial Services

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CRW was great at working with the claim. Brian S. and Emily went above and beyond anything I expected from them. Wouldn't take my insurance anywhere else because of those two!! Brian was out there while the fire dept. was still there!

Emily is a very friendly person. She seemed more concerned about personal injury of my daughter than the condition of the atv. True sign of a caring person and a GREAT employee!

Work Comp Solutions & CRW Insurance assisted me in reviewing my workers compensation audit with my prior insurance carrier.   

As a result of their review in verifying the classifications for the employees and their payrolls they determined that we were being charged for an exposure in another state that was covered under another policy. 

They submitted a dispute on our behalf to our prior carrier resulting in a decrease in the premium owed of $8,742.00

Thanks for all of your help!

I have had CRW insurance for years now and I literally would recommend them to everybody!!! Personally, Vida Schneider is amazing!!! She answers all of my questions in a timely manner always has a great positive attitude and is just really great at what she does! I cannot say enough good things!

I think you all give the best customer experience ever! Could not ask for any better. You guys are awesome. Thanks for always being there for us.

I know we’ve had a ton of changes lately, and Kelly has been very responsive and awesome to work with!

I received a phone call from Julie Leon of Work Comp Solutions (service of CRW) explaining that she had discovered an error on my experience modification factor worksheet for my 2018 renewal.

The result was my experience modification factor reducing from 1.26 to 1.21 which meant a $809.00 reduction in my renewal premium.

Thanks for your help, it is greatly appreciated.

I know I probably don’t tell you enough, but Emily is awesome! You really do have good workers - working for you. I can always count on her for anything. Her response time is like a flash of lightening, so quick, so accurate. I trust her for any answers. She is excellent, and has always been, since I’ve been working with her! There are two insurance people I’ve had the highest regard for in my 29 years of working with insurance companies and Emily is one of them! Just wanted you to know, in case I don’t tell you enough. I value her a lot, and wanted to make sure you knew how much I appreciate her.

I also wanted to let you know how much we love Karri. She is awesome. Quick response to any questions. Love her! You couldn’t have chosen a better employee. I just wanted you to know how much we appreciate her. You did great! She really is awesome!!

I could not of ask for any better service than what we received. Emily at CRW & Mary from Integrity called on several occasions to make sure everything was ok. I really appreciate their concern and professionalism. I`m very happy to have that great team helping us!! THANKS

I just want to let you know that your staff is AWESOME!  We have had no problems since we switched our health insurance with your company.  Whenever we have a question someone gets back to us promptly.  It is nice to see a company give face to face, voice to voice service like we do.  Customer service is top priority to us and I can see it is with your staff also.

Fast, nice, and helpful.  Great response time.  I don't plan on hitting more deer, but if I do, I can rest easy knowing the claim process will be relatively painless!

Linda (Health & Benefits Dept), has anyone told you yet today, how awesome you are?  Allow me ~ YOU ARE AMAZING.

I was a little leery to change house insurances, since I was with the same company for over 30 years.  After I talked to Vida, she made everything easy and never pushed for things I didn't need.  She was very helpful and pleasant to work with, and I saved over $300.00.  I would recommend CRW Insurance.

We have had Amy Freis at CRW Insurance for my wife's business insurance. They have been great to work with. We recommend them. Have them do a quote or evaluation for you & I know you will be happy you did.

Vida Schneider was wonderful!  She handled everything efficiently, promptly, and professionally.  And she was always pleasant and friendly.  I was highly impressed with the competence and service I experienced with Vida and CRW.  Thank you!!

Until we sat down with Jim Mueller we didn't realize how under-insured we had been.  We increased coverage on our home and vehicles and still saved money.  Jim was very thorough.  Very pleased with CRW and Jim.

Thanks to Vida and Kelly for all the help on choosing the right coverage for my home and auto. Understanding and being knowledgeable of all my questions really puts CRW ahead of the game. Thank you!

We highly recommend CRW Insurance for your business insurance needs. We always had prompt, accurate responses to any questions or issues we needed to be resolved.  Julie Leon is an awesome, friendly, courteous and customer focused agent! We thank CRW for their service.

Jim was able to upgrade my existing insurance policies, both home and vehicle and lowered my rates considerably. Wish I would have called sooner!

I was very pleased with the service that I got with your company. I found that you had the cheaper rates which helps me financially. It was nice to work with someone who was not trying to sell us something we did not need. I have been more than impressed with the friendly service I received from CRW Insurance. 

Jim at CRW was great. He got me the best coverage for all of my vehicles and at a very good rate and saved me well over $300 on my house insurance. Everyone at CRW are great people. 

Thanks CRW for saving us lots of money on our car insurance.  Vida did a wonderful job with putting together a nice price quote. I was impressed with the money I saved for the same coverage I had before, wish I would have heard about CRW & Vida sooner. I recommended you to all of my friends.  Thanks again!

CRW Insurance & Financial Services received a rating of 4.9 out of 5 based on 23 reviews on