Certified HR experts answer questions, render advice and follow up with research to resolve issues.  Accessible 8am-7pm Central each business day.

When content and technology just won’t solve a difficult situation or the subject matter surpasses an HR team’s experience, access to credentialed HR professionals is an essential component of a strong people risk management strategy. ThinkHR’s Live team provides the lifeline, expertise, and guidance business leaders need to minimize the people risks associated with employment law, safety, healthcare, and compliance.

Live Features: 

  • Easy and immediate access to SPHR and PHR certified Live Advisors averaging 18 years knowledge, including in the trenches Experienced Live advisors 11 hours/day.
  • Accessible by phone, electronic submission, and ThinkHR’s mobile app. Available 11 hours every business day to cover all US time zones.
  • In excess of 100,000 questions addressed each year across a wide range of topics including: 
•  Discrimination, EEO, ADA    •  Leaves of Absence-FMLA, PDL, USERRA
•  Employee Relations
  •  Wage and Hour, Worker Classification
•  Performance Management
  •  Workers’ Compensation
•  Policies and Procedures
  •  General Benefits Compliance
•  Recruiting and Hiring
•  Conflict Resolution
  •  Workplace Safety
•  Terminations
  •  Unlawful Harassment

The Live team consists of SPHR and PHR certified advisors averaging 18 years knowledge, including in the trenches experience. They are accessible by phone and email 8:00am to 7:00pm CDT every business day to point you in the right direction, offer a second opinion, and coach you through difficult and urgent workforce issues.